Refund Policy
Last Updated: October 9, 2026
At The Calm Response, we want you to feel confident in your purchase. We stand behind our scripts, which is why we offer a 14-day guarantee on our digital products.
14-Day Guarantee
14 days, no questions. And: use one script at one gathering. If you don't walk away prouder of how you handled it, email us for a full refund and keep everything.
What's Covered
Our 14-day guarantee applies to:
- The Holiday Table Playbook ($27)
- Table Cards ($14)
- The Graceful Exit Kit ($17)
- The Full Holiday Survival Kit ($67)
- The Year-Round Boundaries System ($97)
- Any other digital products purchased through our website
How to Request a Refund
Simple 3-Step Process:
- Email us at hello@thecalmresponse.co with your refund request
- Include the email address used for your purchase and your order date
- We'll process your refund within 5-7 business days
Refund Timeline
- Request Window: Within 14 days of your original purchase date
- Processing Time: 5-7 business days after we confirm your request
- Credit Appearance: 5-10 business days to appear on your statement (depending on your bank)
What Happens After a Refund
Once your refund is processed, you're welcome to keep any files you've already downloaded. You may also repurchase the product in the future at the then-current price.
Eligibility Requirements
To qualify for a refund, simply request it within 14 days of your original purchase. There's no requirement to prove you used the materials. If The Calm Response isn't the right fit, we'd rather refund you quickly than make you jump through hoops.
Refund Review Process
Because digital products provide immediate access, we review each refund request individually. We reserve the right to decline requests in cases of clear abuse.
Patterns that may lead us to decline a refund include:
- Repeated refund requests (purchasing and refunding multiple times)
- Evidence of sharing or distributing the materials
- Chargebacks filed without first contacting us for a refund
The vast majority of refund requests are processed without issue. We simply ask for good faith on both sides.
Questions?
We're here to help. If you have any questions about our refund policy or need assistance with a refund request, please contact us:
Email: hello@thecalmresponse.co
Response Time: Within 24-48 hours on business days
The Calm Response
Alabama, USA